Privacy Policy
Last updated: 2026-10-06
This Privacy Policy describes how Onyx Management Inc DBA Boulder Tree Surgeon ("Boulder Tree Surgeon," "we," "us," or "our") collects, uses, and protects information you provide when you use our website (bouldertreesurgeon.com) or contact us through our contact form.
1. Information We Collect
When you submit our contact form, we collect the information you provide, including your name, phone number, email address, property address, and any message you write. We may also collect standard server log data (IP address, browser type, referring pages) for security and analytics purposes.
2. How We Use Your Information
We use the information you submit to respond to your inquiry, schedule and confirm site visits, send appointment reminders, and communicate about services you have requested. If you have consented to marketing messages, we may also send you promotional information about our services.
3. Text Message (SMS) Program
By checking the SMS consent boxes on our contact form, you agree to receive text messages from Boulder Tree Surgeon at the phone number you provide. Two separate consent options are offered:
- Transactional messages: appointment confirmations, reminders, and service updates.
- Marketing messages: promotional offers and news about our services.
SMS consent is entirely optional and not required to submit the contact form or receive service from us. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.
SMS opt-in data and consent are never shared with third parties or affiliates for marketing purposes.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information with service providers who assist us in operating our website or communicating with you (such as email or SMS delivery platforms), strictly to the extent necessary to provide those services. These providers are bound by confidentiality obligations and may not use your information for their own purposes.
5. Data Retention
We retain contact information for as long as necessary to provide our services and comply with applicable legal obligations. You may request deletion of your personal information at any time by contacting us at kryn@bouldertreesurgeon.com.
6. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to help the site function and to understand how visitors use it. A cookie is a small text file stored on your device by your browser. We use the following categories:
- Essential cookies: required for core site functionality, including bot protection on our contact form (Cloudflare Turnstile). These cannot be disabled through our site.
- Analytics cookies: we use Google Analytics to collect anonymized information such as pages visited, time on site, approximate location, and the device and browser used. This helps us improve our website and services.
- Advertising and tracking pixels: we may use tracking pixels or tags from platforms such as Google or Meta to measure the effectiveness of our advertising and to show relevant ads to people who have visited our site.
Third-party tools and services embedded on our site (such as Google Analytics, Cloudflare, or embedded video players) may set their own cookies. We do not control these cookies, and their use is governed by the privacy policies of those providers.
How to opt out: most browsers allow you to refuse or delete cookies through their settings menu, and you can typically set your browser to notify you when a cookie is placed. Disabling cookies may affect some features of our website. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Cookies and tracking data are not used in connection with our SMS program and are never combined with SMS opt-in information for marketing purposes.
8. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Our SMS text message program is intended only for individuals 18 years of age or older. Minors may not opt in to receive text messages from us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Continued use of our website after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Boulder Tree Surgeon
Onyx Management Inc DBA Boulder Tree Surgeon
1550 Redwood Ave, Boulder, CO 80304
Phone: 303-630-9772
Email: kryn@bouldertreesurgeon.com